WYOMING MACHINERY COMPANY

JOB DESCRIPTION

ROCK SPRINGS FIELD  SERVICE TECHNICIAN

 

DEPARTMENT: Service

REPORTS TO:    Field Service Supervisor

GENERAL PURPOSE

To diagnose problems and repair construction and mining equipment.

 

ESSENTIAL DUTIES/RESPONSIBILITIES

Regularly troubleshoot and inspect customer's equipment by visual inspection, and by the use of testing and diagnostic equipment to determine problems or malfunction. Regularly removes, repairs or replaces components or piece parts on engines, hydraulic systems, brake systems, electrical systems, air systems, fuel systems, transmissions and related power train systems. These repairs must meet or exceed the expectations of the Field Service Supervisor and the customer. Regularly writes detailed and accurate service reports stating the nature of the job and what has been done.

 

OTHER DUTIES/RESPONSIBILITIES

Regularly reviews data from the trouble shooting and inspection process to work up detailed, accurate and cost effective job estimates. Regularly reviews data from the troubleshooting and inspection process to work up detailed and accurate parts orders. Regularly is required to operate mining and construction equipment. Must work with a positive attitude and with a spirit of cooperation. Must have proper drivers license.

 

JOB QUALIFICATIONS

KNOWLEDGE, SKILL AND ABILITY

Field service technicians must be able to read and understand English, read and understand parts books, service manuals and electrical and hydraulic schematics. Technicians should be able to safely rig or hook

for lifting and part or component of a machine. Technicians must have a mechanical background, must have the ability to think and work their way thru difficult projects or problems.

 

EDUCATION OR FORMAL TRAINING

Field service technicians must have the ability to read and comprehend service literature and basic tools and to know and understand basic arithmetic. Must be able to write meaningful and legible service

reports. Must know and understand the various types of systems on a large number of different kinds of equipment, and must be able to use their ability in a meaningful and productive manner during the course

of their daily job assignment.

 

EXPERIENCE

Field technicians need to have been exposed to construction and mining equipment thru Technical schools or on the job training as a mechanic or mechanics helper at a repair shop, construction company, small

contractor or a mine.